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Each shipment is automatically insured for up to $100 at absolutely no cost to the customer. For each additional $100 it is only $0.35 extra will be charged automatically by the shipping cost
TRACK YOUR PACKAGE
After your order has been shipped, you will receive a confirmation email with your UPS tracking number and a direct link to the UPS Package Tracking Website. You may also track your package by calling the UPS Customer Service line at 1.800.742.5877.
Any and all damages must be reported within 3 business days of receipt of package unless otherwise have contact us after that period of time we are not being held responsible . Please call our customer service toll free from within the US and Canada going to Contact us . Retain original packaging and all contents for seven business days from the filing date.
RULES OF RETURNS & EXCHANGES
HOW TO RETURN OR EXCHANGE
Please indicate if you would prefer to receive a refund, or make an exchange for another size, color or item by contacting us. If you are exchanging merchandise, please indicate you order number and the info that you need to exchange.
â–º Shipping and handling fees are not refundable.
â–º Please send your package to our address provided .
return shipping are the customers responsibility
â–º Shipping and handling fees are non-refundable.
â–º Refunds for items returned or rejected packages within 7 business days of the purchase date will be credited in the same form as the original payment type - 15% restocking fee , If you have received a free shipping please be aware that you will be charged the shipping fee.
â–º Credit will be issued within five business days of receipt of return.
â–º Please allow up to two billing cycles for a refund to appear on your credit card statement.
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This website is intended for adults 21 years of age or older. If you are not of the legal age to purchase tobacco products in the state where you live, do not enter this website. Thank you.
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